Bayside Wellness
  • Book Now
  • Our Team
    • Dr. Jennifer Fawcett
    • Dr. Andrea Rourke
    • Dr. Leah Lawson
    • Dr. Dale Halpenny
    • Dr. Ruth Hitchcock
    • Dr. Kalena Noordegraaf-Proud
    • Lacey McVicar, PT
    • Sheila Bristow, RP
    • Allison Heffern, RP (Qualifying)
    • Sarah Breedon, RP (Qualifying)
    • Amanda Papps, RMT
    • Leslie Evans, RMT
    • Jessica Kelly, RMT
    • Jenn Hogan, RMT
    • Bianca White, RMT
    • Mila Garcia, RMT
    • Kaila McCombs, RMT
    • Lindsey Bradbury, RMT
    • Jennifer Redding, R.Ac
    • Anna Holancin
    • Steven Pettis, Personal Trainer + Nutrition Counsellor
  • Services & Fees
    • Chiropractic Care
    • Physiotherapy
    • Massage Therapy >
      • Indie Head Massage
    • Psychotherapy
    • Acupuncture
    • Traditional Chinese Medicine
    • Reflexology
    • BioScan Stress Reduction Therapy
    • Shockwave Therapy
    • Graston Technique®
    • Custom Orthotics
    • Telehealth
    • Jack's STEAM Adventures!
    • Fees
  • Contact Us
  • Fitness & Personal Training
    • Personal Training + Nutrition
    • Beginner Fitness
    • Therapeutic Movement
    • Bootcamp
  • COVID-19
    • Update
    • Current Policies and Procedures
  • Store
Arrival
  • Arrive no earlier than 5 minutes prior to your scheduled appointment time
    • There will not be a space in the clinic to wait for your scheduled appointment
    • You will be directed straight into your designated treatment room
  • Enter the clinic through its back entrance (Parking Lot Entrance) 
    • If you require assistance, call our Clinic Support Staff upon arrival
    • Sanitize at the Check-In Station (on the back deck) before entering the building
    • Signage will be located near the entrance with instructions for wearing and removing masks
    • Review the COVID-19 Screening criteria before entering the facility
  • If your treatment is delayed, our Clinic Support staff will call to notify you
  • No additional guests or family members will be permitted to accompany your appointment, unless you require a guardian or caregiver
    • If family members have consecutively booked appointments, it is the practitioner’s discretion to allow more than one patient in the room
  • The upstairs washroom is now designated staff only, if you require the use of the washroom, we suggest you do so downstairs prior to your appointment
  • Maintain physical distancing of at least two metres whenever possible
    • Follow “clinic flow” floor decals, designated waiting spots and follow the instructions of the clinic staff
  • We are encouraging patients to move towards a less contact model of payment
    • Bayside Wellness now offers online payment (via Stripe)
    • You can pay for your appointment online at the time of booking
      • Full reimbursement or credit if you need to cancel or reschedule
    • Invoices can be emailed for online payment after your appointment
    • Use contactless payment (tap debit/credit) at reception if necessary
    • We prefer no cash payments
    • Limit the exchange of paper; have invoices emailed instead of printed
During Your Appointment
  • Patients are required to wear masks while in the facility and during treatment
  • Appropriate PPE (medical grade masks, eye protection etc.) will be worn by your practitioner at all times; including during examination and treatment 
  • Sanitize your hands prior to exiting the facility
Departure
  • If your appointment has been prepaid, you can simply exit the clinic through the front door
    • A copy of your paid invoice will be emailed to you
  • If you prefer to have an invoice with online payment e-mailed to you, simply notify your practitioner and exit the clinic though the front door
  • If you wish to pay at the time of your appointment, proceed to the reception area, stand on a designated social distancing spot and wait for the staff to assist you
  • Preferably, treatment invoices will be emailed to patients, not printed
  • Exit the clinic through the front entrance (Fourth Street East)
  • Sanitize after leaving the facility, before touching your mask to remove it
© 2022 Bayside Wellness. All Rights Reserved.
  • Book Now
  • Our Team
    • Dr. Jennifer Fawcett
    • Dr. Andrea Rourke
    • Dr. Leah Lawson
    • Dr. Dale Halpenny
    • Dr. Ruth Hitchcock
    • Dr. Kalena Noordegraaf-Proud
    • Lacey McVicar, PT
    • Sheila Bristow, RP
    • Allison Heffern, RP (Qualifying)
    • Sarah Breedon, RP (Qualifying)
    • Amanda Papps, RMT
    • Leslie Evans, RMT
    • Jessica Kelly, RMT
    • Jenn Hogan, RMT
    • Bianca White, RMT
    • Mila Garcia, RMT
    • Kaila McCombs, RMT
    • Lindsey Bradbury, RMT
    • Jennifer Redding, R.Ac
    • Anna Holancin
    • Steven Pettis, Personal Trainer + Nutrition Counsellor
  • Services & Fees
    • Chiropractic Care
    • Physiotherapy
    • Massage Therapy >
      • Indie Head Massage
    • Psychotherapy
    • Acupuncture
    • Traditional Chinese Medicine
    • Reflexology
    • BioScan Stress Reduction Therapy
    • Shockwave Therapy
    • Graston Technique®
    • Custom Orthotics
    • Telehealth
    • Jack's STEAM Adventures!
    • Fees
  • Contact Us
  • Fitness & Personal Training
    • Personal Training + Nutrition
    • Beginner Fitness
    • Therapeutic Movement
    • Bootcamp
  • COVID-19
    • Update
    • Current Policies and Procedures
  • Store